Patient Communications

Patient Communications

January 26, 2018 - 4:06 pm
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                                                   Patient Communications

 

Customer service is key to improving patient satisfaction.  Strivant Health can supplement existing clinic staff by scheduling appointments, registering scheduled patients, managing referrals and verifying patient information.

  • Scheduling: Provide extended hours for your patients and free your clinic staff for in person patient communications.
  • Registration: Capturing accurate patient demographic and insurance information is key to reducing third-party denials.
  • Insurance Verification: Changes in insurance coverage are common in today’s environment, let Strivant Health verify coverage and benefits for scheduled patients.
  • Financial Clearance: Insurance plans are constantly changing the rules and patients are responsible for a significant portion of your reimbursement.  Strivant Health can secure authorizations and contact patients with estimated liabilities prior to service occurring ensuring you are reimbursed for the services you provide.
  • Referral Management: When providers refer their patients to your clinic, they want to be sure the care is timely and clinical coordination occurs.  Strivant Health can manage the referral process and provide clinical documentation to your referral partners.